Tata Motors and Ashok Auto Sales jointly launched a new 3S facility at Firozabad, which will provide customers a complete experience of sales, service and spares, and all under one roof. This is one of the five facilities operated by Ashok Auto Sales.
The new facility is situated on a space of more than 5000 square meters. The facility comes equipped with 24 x 7 onsite customer support system, with full loaded mobile workshops. It also comes with facilities like availability of financing, insurance and loyalty programs, including annual maintenance contracts. And there is an exclusive customer lounge and resting facility for the drivers. The new facility comes located off the strategic Kolkata-Kanpur-Delhi highway.
Commenting on the launch of the facility, Mr. RT Wasan, Vice President, Sales & Marketing, Commercial Vehicles Business Unit, Tata Motors, said, “With a deep understanding of the commercial vehicle business and the requirements of after-sales services and customer care, we are happy to strengthen our relationship with all our customers with the addition of the latest modern and fully equipped 3S facility here in Firozabad with one of our strongest and long standing channel partner in Ashok Auto Sales. With an aggressive customer centric approach of anticipating customer requirements, we work towards proactively taking steps to upgrade and enhance our sales and after sales network, to significantly increase customer convenience across the country, improve penetration, drive quality and build lasting relationships with all our customers.”